Not resolved

I turned off the Anti-Virus software. I ensured that I have plenty of space on my system to handle the download script.

Clicked on the SAVE button and NOTHING. Please advise what it will take to complete my installation.

The initial instructions are very simple, but nothing happens after you press the Download button. There is a message at the bottom of my screen to save the download script, but the Save button does NOTHING. It doesn't provide any information that may be helpful or give the customer a clue as to what to do next to correct the problem.

It does nothing.

That makes the download procedure useless. And doesn't do much for the customers disposition.

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