i purchased window washer on jan. 6,2009. i also purchased back up discs. when i clicked on "download your products" no down load happened. i telephoned for help and was told i could purchase help from a technician for $29.95.
this is unfair. why charge me for something that went wrong with the winferno system? this is a rip off. winferno needs to have their policy reviewed by a regulating agency. the phone policy of this company is very bad & hard to deal with. if i could stop payment from my credit card account i certainly would have.