I signed up for Norton on Sept 4, 2008. The cost was $69.99. We could not get it to download so I went with another antivirus and requested that I not be charged for something that I did not get. I have it on my Visa card and do not want to pay for product not rendered. I am calling Visa and telling them that I am taking $69.99 off my bill. I have used Norton before and might again.

Janet Kelly 281 Patriots Landing, Coatesville, IN 46121

Thanking you in advance for your cooperation.


  Comments (1)
RSS comments
1. Written by Warning - Their downloads don', on 15-01-2009 12:35

I purchased MCafee security and followed their instructions and clicked download with a transfer to an invalid page. So far they have charged my credit card and don not answer any support emails. Smells like fraud!! I am escalating to authorities.

Comments on Could not get to download. Requested my money back and it was on my credit card $69.99

Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.

Name:
Comment:



Code:* Code
I wish to be contacted by email regarding additional comments